Delivery & Returns

Supporting low shipping prices have not been easy since Brexit but we try our absolute best to keep the prices as low as possible.

We Truly Apologise if our shipping fee is a hinder to you, We always try our best for our babes!

 

 

U.K Royal Mail Tracked P&P : £4.99

U.K orders over £50 qualify for FREE SHIPPING

Usual Delivery times : 2-5 days

 

EUROPE STANDARD (TRACKED) P&P : £10.00    (5-7 DAYS DELIVERY) 

USA STANDARD ( TRACKED P&P) : £15.00   (7-9 DAYS DELIVERY)

 

REST OF WORLD 

STANDARD TRACKED :  £15.00     (7-9 DAYS SHIPPING)

 

COVID-19 SHIPPING TIMES :

Please allow up to 3-4 days delay due to Covid-19.

 

 Please note : these are the delivery times that Royal Mail advises however we are not responsible for external factors that may effect this. The number of days refers to business days Monday-Friday. 

 

RETURN POLICY

We strive to make you happy with your purchase and it is important to us that all of our products and services meet the highest standards. If an item is received in a damaged condition, please contact us immediately (within 3 days of delivery). 

PLEASE NOTE: Due to the nature of our products we do not accept returns on items that have been opened, used/worn.

 

 

CUSTOM DUTY TAXES

 

Brexit has been changing a lot of things for businesses but especially small businesses like ours.

 

Custom duty taxes are now guaranteed being applied by the border as your parcels leaves U.K.  Yikes... yet another charge...

 

Here is some useful information down below that may help you.

THIS INFORMATION IS DIRECT FROM U.K'S GOVERNMENT WEBSITE.

 

When shipping internationally, the declared value of the goods is essential for the customs officers when imposing customs duties. It depends on the country regulations but in general, the declared value for customs when shipping internationally is calculated based on:

  • The purchasing price of the goods;
  • Identical goods, produced in the importing country;
  • Similar goods, produced in the importing country;
  • The selling price of the goods;
  • The production cost of the goods; or
  • Adaptation and mix of some of the methods mentioned above, in exceptional situations.

Declared value for carriage

The declared value for carriage is computed from the value of the shipment. It serves as a basis for imposing freight charges, which is generally not amounted the same and is lower from the declared value for customs.

 

 

As stated above.. it is completely out of our control unfortunately. This goes for any other business that ships internationally.